How can we help?

First, get answers to the most common questions below. If needed, chat with us or send an email here. Thanks! 😊

LMWORKS™ PRO AI Registration & Login Support

I registered for LMWORKS™ PRO AI but did not get the 'Welcome & Password Reset' login email.

How do I edit my LMW™ PRO AI subscription.

  • Click on the profile icon (settings) > Manage subscription to edit your name, email, payment method.

AI ASSISTANT: Does not respond
  • Make sure your internet is on.

  • Log out and back in and try again.

AI ASSISTANT: Response is not relevant or confusing.
  • The accuracy of LMW™ PRO AI depends a lot on how a question is asked. Try again with a different variation.

  • Use a different LMW™ PRO AI Assistant.

  • Share the chat link with us which will allow us to review and improve LMW™ PRO AI responses.

APP: Notifications are not showing

CHAT or Lifestyle Prescription™ Notifications don't appear

  • Open your phone settings > Apps > Find Lifestyle Medicine WORKS™ App > App Info > Notifications > Turn ON Show Notifications & other settings

CHAT: I can't share images or video clips

  • Open your phone settings > Apps > Find Lifestyle Medicine WORKS™ App > App Permissions > Allow Camera & Microphone

APP: How to contact my provider/coach?
  • Send a chat message from within the app to your provider.

  • If you don't hear from your provider via the app chat, send an email (see MY PROFILE - My Provider Email).

My assigned provider does not respond via the app chat.

  • Most providers reply within 24 hours. If you don't hear from your provider via the app chat, send an email (see MY COACH in the app or in the AI portal).

  • In case you haven't heard anything for 48 hours please contact us.

APP: How to book consultations & shared medical appointments with your certified and assigned coach?
  • Ask your provider for upcoming free group meeting via the app chat or send an email (see MY COACH).

  • Ask your provider for Shared Medical Appointments, Personal 1:1 Consultation to address your root-causes, or Premium Lifestyle Medicine Services (like Primary Care blood tests, biomarker review, and more).

  • Lifestyle Medicine Services may be reimbursed by your insurance, Medicare, Health Savings Accounts

  • Ask your provider for options including self-pay services.

101 COURSE: Videos no showing. Access Issues

Videos not playing (privacy message)

  • Check your Antivirus software and adjust setting (approve page access).

  • Restart your computer to update settings.

  • Contact us by providing a screenshot and which antivirus program you use (with device and operating system details).

LMW PRO Foundations 101 Course Access

  • Log into the PRO AI platform and click the 101 Course link (bottom left in the profile menu area).

CERTIFICATION: How to become Lifestyle Medicine certified?
  • If you have an active LMWORKS™ PRO AI (with Foundations Course) membership and want to upgrade and add the LMWORKS™ PRO AI CERTIFICATION TRAINING, then please contact us.

LPU DEGREES: Do they include LMW™ PRO AI Assistants & Courses?
  • Yes, new M.A., Ph.D., and Fast-Track (M.A. plus Ph.D.) degree students will receive complimentary access to both the LM WORKS™ PRO AI Foundations (with AI Assistants) and the LMWORKS™ PRO AI Certification Course. Book a discovery call with our admissions team.

SUBSCRIPTION: How to edit my LMW™ PRO AI subscription?
What are my 4 Certification & Degree Pathways?

At LPU, you can earn the following Lifestyle Medicine Certifications & Degrees:

  • LMWC Lifestyle Medicine WORKS™ Certification: Provided by Lifestyle Prescriptions® University* (Complete LMWORKS™ PRO AI Foundations Course and Certification Training in 6+ months)

After your LMWC graduation you may continue with:

  • DipIBLM Certification: Sit for the DipIBLM or DipABLM board exam. You must hold an MD, MBBS, or equivalent degree in a health discipline. (Optional: Add 2-3 months)

  • NBHWC Certification: Sit for the National Board-Certified Health & Wellness Coach exam and earn your NBC-HWC credentials. (Optional: Add 4-6 more months)

  • M.A. or Ph.D. in Lifestyle Medicine degree: Apply your ECST credits and go all the way to earn the highest credential available.

  • Contact Emma Patricio for an enrolment review call and how you can apply existing credentials and work experience.

Lifestyle Medicine WORKS is coordinated by the Lifestyle Prescriptions® University in partnership with Lifestyle Medicine University Foundation, a volunteer-driven 501(c)3 non-profit charitable organization with a mission to end the Chronic Disease Epidemic and make Lifestyle Medicine and Health Coaching accessible to everyone.

Lifestyle Prescriptions® University

1740 Dell Range Blvd., Suite 183

Cheyenne, WY 82009, USA

LifestylePrescription.TV

© 2015-2025 Lifestyle Prescriptions® University. The terms Lifestyle Prescriptions® is a registerd worldwide trademark and the terms Lifestyle Medicine WORKS™, Dr. HealthiWealthi™, Organ-Mind-Brain Anatomy™, Root-Cause Health Coaching™, and Lifestyle Medicine Summit are worldwide trademarks of the Lifestyle Prescriptions® University and can only be used after completing qualifying training programs.

* This website and all LPU training programs are for educational purposes only. No medical diagnosis, therapy, or treatment is provided. Lifestyle Prescriptions® can only be used for educational and habit improvement purposes.