How can we help?

First, get answers to the most common questions below. If needed chat with us or send an email here. Thanks! 😊

Registration & Login Support

Where do I login?



The "Welcome/Login" email did not arrive.



The "Registration Security Code" email did not arrive.


  • Check your inbox and spam or promotions folder.
  • In the LMWORKS PRO/Dr. HealthiWealthi app try again to register and watch out for the email to arrive a few seconds later.
  • If you registered via https://coach.lifestylemedicine.ai then try again.
  • In case the email still does not arrive contact us.



How to book Personal Consultations & Shared Medical Appointments
  • Ask your provider for upcoming meetings via the app chat or send an email (see MY COACH)
  • Ask your provider for upcoming group meetings (and how to register). Most providers offer regular weekly or monthly shared medical appointements.
  • You may also book Personal 1:1 Consultation to address your root-causes provider by your certified provider and health coach specialists.
  • Add-on Lifestyle Medicine Services (like Primary Care blood tests, biomarker review, shared medical appointments or personal consultations may be reimbursed by your insurance, or medicare. Ask your provider for details.
How to contact your assigned Coach / Provider

My assigned provider does not respond via the app chat?


  • Most providers reply within 24 hours. If you don't hear from your provider send an email (see MY COACH in the app or in the AI portal)
  • In case you haven't heard anything for 48 hours please contact us.


AI Assistant does not respond
  • Make sure your internet is on.
  • Log out and back in, and try again.
  • Ensure your subscription is active.
The LMW™ PRO AI response is not relevant or confusing.
  • The accuracy of LMW™ PRO AI depends a lot on how a question is asked. Try again with a different variation.
  • Use a different LMW™ PRO AI Assistant.
  • Share the chat link with us which will allow us to review and improve LMW™ PRO AI responses.
How do I edit my LMW™ PRO AI subscription.
  • Inside the AI Portal, click on the profile icon (settings) > Manage subscription and edit your name, email, or payment method.
How to add LMWORKS™ PRO Certification.

Lifestyle Medicine WORKS is coordinated by the Lifestyle Prescriptions® University in partnership with Lifestyle Medicine University Foundation, a volunteer-driven 501(c)3 non-profit charitable organization with a mission to end the Chronic Disease Epidemic and make Lifestyle Medicine and Health Coaching accessible to everyone.


Lifestyle Prescriptions® University

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Cheyenne, WY 82009, USA

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© 2015-2025 Lifestyle Prescriptions® University. The terms Lifestyle Prescriptions® is a registerd worldwide trademark and the terms Lifestyle Medicine WORKS™, Dr. HealthiWealthi™, Organ-Mind-Brain Anatomy™, Root-Cause Health Coaching™, and Lifestyle Medicine Summit are worldwide trademarks of the Lifestyle Prescriptions® University and can only be used after completing qualifying training programs.


* This website and all LPU training programs are for educational purposes only. No medical diagnosis, therapy, or treatment is provided. Lifestyle Prescriptions® can only be used for educational and habit improvement purposes.